Insurance Policy Ombudsman

Comprehensive independent private health insurance information. If youre a consumer you can read more about how to complain and the complaints we can help with or call us on 0800 023 4567.


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In case if it is not resolved within 15 days or if you are unhappy with their resolution you can approach the Grievance Redressal Cell of the Consumer Affairs Department of IRDAI.

Insurance policy ombudsman. Other places to get help. Find policies that match your needs. The Fair Work Ombudsman provides more information about workers compensation issues.

Independent private health insurance information from the Commonwealth Ombudsman. Before you make a complaint. Policies contact details performance.

How Health Insurance Works. The insurance company should resolve your complaint within a reasonable time. Businesses and consumer advisers can contact our technical desk for general information on how the ombudsman might look at a particular complaint or for guidance on our rules and how we work.

Outcomes we can provide. The Private Health Insurance Ombudsman PHIO considers these complaints AFCA does not consider complaints about workers compensation.


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